FAQ
Getting Started (STRASBOURG)
How do the French classes in Strasbourg work?
What is the duration of a class?
A single class in Strasbourg is 60 minutes long.
Where do the classes take place?
Our French classes in Strasbourg are held in a private meeting room located in the heart of Strasbourg at Anticafé Strasbourg. The address is 1 Rue de la Division Leclerc, 67000 Strasbourg, France.
How does the free trial class work?
We allow our students to join a French class in a group free of charge with no commitment to see if it’s the perfect fit.
How many students are there in a group French class?
Our French classes are intentionally kept small, with a maximum of 5 students per class. This intimate setting ensures lots of speaking opportunities for everyone, guarantees personalised feedback from the teacher, and promotes a warm and friendly learning environment where you can easily connect with your classmates.
Is there a course book?
Instead of a traditional textbook, which we believe can be outdated and not representative of everyday French, we’ve designed our own curriculum. This includes clear grammar and vocabulary explanations, engaging activities, and exercises specifically designed for each level.
You’ll get a printed document before each session, free of charge.
Who is the teacher?
How much are the classes?
Our group French classes in Strasbourg are priced at €24 per hour for weekly one-hour sessions, or a reduced rate of €18 per hour when you enrol for two hours per week. Monthly costs are based on your weekly schedule:
• 1 hour per week: €96 per month (4 sessions x €24)
• 2 hours per week: €192 per month (8 sessions x €18)
How can I pay?
Getting Started (ONLINE)
How do the French classes online work?
We offer weekly 1-hour French classes online, customised to your level (A2 Beginner, B1 Intermediate, or B2+ Advanced). You can enrol at the start or mid-point of each month.
What is the duration of a class?
A single class online is 60 minutes long.
Where do the classes take place?
Our French classes online are conducted on Zoom.
How does the trial class work?
We allow our students to join a French class online free of charge with no commitment.
How many students are there in a group French class?
Our French classes are intentionally kept small, with a maximum of 5 students per class. This intimate setting ensures lots of speaking opportunities for everyone, guarantees personalised feedback from the teacher, and promotes a warm and friendly learning environment where you can easily connect with your classmates.
Is there a course book?
Instead of a traditional textbook, which we believe can be outdated and not representative of everyday French, we’ve designed our own curriculum. This includes clear grammar and vocabulary explanations, engaging activities, and exercises specifically designed for each level.
You’ll get a digital copy before each session.
Who is the teacher?
How much are the classes?
Our group French classes online cost €18 per hour. Over a typical month with four weeks, the total cost is €72 for 1 hour a week (4 hours x €18).
How can I pay?
You can pay by bank card (Mastercard and Visa cards are accepted) or via bank transfer to our banking details as shown on your invoice. To confirm your spot, please ensure payment is received 48 hours prior to the start of your trial French class. If you’re committing to a full month of French classes, payment for all the French classes is due 48 hours before your first class.
ASSESSMENT & Levels
How can I test my level of French?
Please complete the placement test here to assess your current level of French.
What if I’m in-between levels, or unsure what my level is?
If you’re uncertain about your level, we recommend reaching out for a chat or trying a trial class. We’ll happily connect with you afterwards to ensure it’s the perfect match.
How can I advance to the next level when I feel ready?
Now that you’re comfortable with your current level of French, moving to a more challenging level is within reach. If our assessment shows you’re ready, you’ll be prompted to join the superior level
Do you offer language certification?
No, we don’t currently offer language certification.
Managing Your Classes
What happens if I miss my group class?
Currently, we’re unable to offer refunds for missed sessions, but we’ll make sure you receive all the corrections and exercises to complete at home.
We’re planning to open more group sessions! This will give you the flexibility to reschedule and attend a make-up class at your level later in the week or month, ensuring you don’t miss out on your learning.
A group class has already started. Can I still sign up?
Yes, you can join a class in the middle of the month as long as it is not fully booked. The fee will then be adjusted to reflect the remaining sessions of the month.
Will I be refunded if I cancel my classes?
We offer a full refund for cancellations made more than 48 hours before your trial class or month-long classes. Please understand that we are unable to process refunds for cancellations made after this deadline.
French Classes for kids & teenagers (Strasbourg)
AGES AND LEVELS
Our small-group French classes for kids and teenagers are structured by the following age groups:
- Kids (8—12 years old): Fun and interactive French classes perfect for young beginners and intermediate speakers.
- Teenagers (13—18 years old): Dynamic French classes designed for teenagers at beginner and intermediate levels.
For unique learning needs or advanced students, we also offer personalised private French classes in Strasbourg.
Do you still have questions?
Don’t hesitate to contact us at contact@voilafrancais.com. We’ll get back to you within 24 hours. À bientôt ! 🇫🇷
